Privacy Policy

Last updated: July 21, 2026

This Privacy Policy explains how WebX ("we", "us", "our") collects, uses, and protects your information when you use our website and investment platform.

1. Information We Collect

• Account information: name, email address, phone number, country, and password (stored as a secure hash).
• KYC information: identification documents and any personal details required to verify your identity, in line with our KYC obligations.
• Financial information: wallet transaction history, deposit and withdrawal records, crypto wallet addresses you provide, and transaction hashes you submit.
• Usage information: pages visited, actions taken on the platform, IP address, and device/browser information collected automatically.

2. How We Use Your Information

• To create and manage your account and wallet.
• To verify your identity (KYC) and comply with applicable regulations.
• To process deposits, withdrawals, transfers, loans, membership payments, and property purchases.
• To send transactional emails (confirmations, KYC status updates, security alerts).
• To detect and prevent fraud, abuse, and unauthorized access.
• To respond to support requests submitted through our contact form or WhatsApp.

3. How We Protect Your Information

Passwords are hashed and never stored in plain text. Access to KYC documents and financial records is restricted to authorized administrators. We use industry-standard practices to secure our infrastructure, but no system is 100% secure, and you share information with us at your own risk.

4. Sharing Your Information

We do not sell your personal information. We may share information with service providers who help us operate the platform (e.g. our email delivery provider), or when required by law, regulation, or a valid legal process.

5. Your Choices

• You can update your profile information and withdrawal wallet address at any time from your account.
• You can request a copy of the data we hold about you, or request deletion of your account, by contacting us.
• Some information (e.g. KYC records, transaction history) may be retained for a period after account closure to comply with legal and regulatory obligations.

6. Cookies

We use session cookies to keep you logged in and remember your preferences. We do not use cookies for third-party advertising.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "Last updated" date above.

8. Contact Us

Questions about this policy? Reach out via our Contact page.